{"id":194,"date":"2025-04-22T09:25:17","date_gmt":"2025-04-22T02:25:17","guid":{"rendered":"https:\/\/www.gamemaster.co.id\/?page_id=194"},"modified":"2025-05-22T13:16:50","modified_gmt":"2025-05-22T06:16:50","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.gamemaster.co.id\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<h3><strong>Loyalty Program Game Master Membership<\/strong><\/h3>\n<p>&gt;&gt; Game Master Membership is a program offering membership status for those who register their Tap Card.<br \/>\n&gt;&gt; Game Master Membership consists of 5 tiers: Classic, Silver, Gold, Platinum, and Diamond. Each tier offers various exclusive benefits and rewards.<\/p>\n<p data-start=\"499\" data-end=\"596\"><strong data-start=\"499\" data-end=\"551\">Q: How do I register for Game Master Membership?<\/strong><br data-start=\"551\" data-end=\"554\" \/>A: Visit our website: <a class=\"\" href=\"http:\/\/www.gamemaster.co.id\" target=\"_new\" rel=\"noopener\" data-start=\"576\" data-end=\"596\">www.gamemaster.co.id<\/a><\/p>\n<p data-start=\"598\" data-end=\"732\"><strong data-start=\"598\" data-end=\"669\">Q: What are the benefits of registering for Game Master Membership?<\/strong><br data-start=\"669\" data-end=\"672\" \/>A: Please click the link &#8230;&#8230; (<a href=\"https:\/\/www.gamemaster.co.id\/en\/membership-loyalty-program\/\">Membership Loyalty Program<\/a>)<\/p>\n<p data-start=\"734\" data-end=\"780\"><strong data-start=\"734\" data-end=\"772\">Q: Is Game Master Membership paid?<\/strong><br data-start=\"772\" data-end=\"775\" \/>A: No<\/p>\n<p data-start=\"782\" data-end=\"882\"><strong data-start=\"782\" data-end=\"847\">Q: How long is the validity period of Game Master Membership?<\/strong><br data-start=\"847\" data-end=\"850\" \/>A: As long as the card is active<\/p>\n<p data-start=\"884\" data-end=\"947\"><strong data-start=\"884\" data-end=\"929\">Q: How long is the Membership Tier valid?<\/strong><br data-start=\"929\" data-end=\"932\" \/>A: 1 (one) year<\/p>\n<p data-start=\"949\" data-end=\"1050\"><strong data-start=\"949\" data-end=\"988\">Q: How do I collect loyalty points?<\/strong><br data-start=\"988\" data-end=\"991\" \/>A: By spending a minimum of Rp10,000; applies to multiples.<\/p>\n<p data-start=\"1052\" data-end=\"1194\"><strong data-start=\"1052\" data-end=\"1093\">Q: Can I register more than one card?<\/strong><br data-start=\"1093\" data-end=\"1096\" \/>A: Yes, but points will be accumulated on the main card, and benefits apply only to the main card.<\/p>\n<p data-start=\"1196\" data-end=\"1283\"><strong data-start=\"1196\" data-end=\"1235\">Q: How do I get Monthly Free Games?<\/strong><br data-start=\"1235\" data-end=\"1238\" \/>A: By registering your Tap Card.<br data-start=\"1270\" data-end=\"1273\" \/>Example:<\/p>\n<ul data-start=\"1284\" data-end=\"1499\">\n<li data-start=\"1284\" data-end=\"1327\">\n<p data-start=\"1286\" data-end=\"1327\">Classic members: 2 free games per month<\/p>\n<\/li>\n<li data-start=\"1328\" data-end=\"1370\">\n<p data-start=\"1330\" data-end=\"1370\">Silver members: 3 free games per month<\/p>\n<\/li>\n<li data-start=\"1371\" data-end=\"1411\">\n<p data-start=\"1373\" data-end=\"1411\">Gold members: 5 free games per month<\/p>\n<\/li>\n<li data-start=\"1412\" data-end=\"1456\">\n<p data-start=\"1414\" data-end=\"1456\">Platinum members: 8 free games per month<\/p>\n<\/li>\n<li data-start=\"1457\" data-end=\"1499\">\n<p data-start=\"1459\" data-end=\"1499\">Diamond members: 10 free games per month<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1501\" data-end=\"1645\"><strong data-start=\"1501\" data-end=\"1564\">Q: How do I get the exclusive Game Master card? Is it free?<\/strong><br data-start=\"1564\" data-end=\"1567\" \/>A: Yes, it\u2019s free. Each tier upgrade comes with an exclusive Game Master card.<\/p>\n<p data-start=\"1647\" data-end=\"1759\"><strong data-start=\"1647\" data-end=\"1699\">Q: How do I get free Game Master Credit Balance?<\/strong><br data-start=\"1699\" data-end=\"1702\" \/>A: Automatically received upon tier upgrade.<br data-start=\"1746\" data-end=\"1749\" \/>Example:<\/p>\n<ul data-start=\"1760\" data-end=\"1905\">\n<li data-start=\"1760\" data-end=\"1795\">\n<p data-start=\"1762\" data-end=\"1795\">Silver: Rp50,000 credit balance<\/p>\n<\/li>\n<li data-start=\"1796\" data-end=\"1830\">\n<p data-start=\"1798\" data-end=\"1830\">Gold: Rp100,000 credit balance<\/p>\n<\/li>\n<li data-start=\"1831\" data-end=\"1869\">\n<p data-start=\"1833\" data-end=\"1869\">Platinum: Rp200,000 credit balance<\/p>\n<\/li>\n<li data-start=\"1870\" data-end=\"1905\">\n<p data-start=\"1872\" data-end=\"1905\">Diamond: Rp300,000 credit balance<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1907\" data-end=\"2018\"><strong data-start=\"1907\" data-end=\"1952\">Q: Is there a birthday bonus for members?<\/strong><br data-start=\"1952\" data-end=\"1955\" \/>A: Yes, a credit balance bonus valid during the birthday month.<\/p>\n<p data-start=\"2020\" data-end=\"2209\"><strong data-start=\"2020\" data-end=\"2143\">Q: How can members redeem Free Joy n Fun Playground \/ Free Laser Force \/ Free Snowpark \/ Free Bowling \/ Free Aqua Park?<\/strong><br data-start=\"2143\" data-end=\"2146\" \/>A: By redeeming at the cashier, the amount depends on the tier.<\/p>\n<p data-start=\"2211\" data-end=\"2396\"><strong data-start=\"2211\" data-end=\"2260\">Q: What is meant by Monthly Free Snack\/Drink?<\/strong><br data-start=\"2260\" data-end=\"2263\" \/>A: Members will receive free snacks or drinks monthly, valid at Game Master locations with Cafes (e.g., popcorn or available snacks).<\/p>\n<p data-start=\"2398\" data-end=\"2549\"><strong data-start=\"2398\" data-end=\"2450\">Q: What is meant by Invitation to Special Event?<\/strong><br data-start=\"2450\" data-end=\"2453\" \/>A: A special benefit for Diamond cardholders to get invitations to exclusive Game Master events.<\/p>\n<p data-start=\"2551\" data-end=\"2738\"><strong data-start=\"2551\" data-end=\"2611\">Q: How can I gift Gold Tier status to a relative\/friend?<\/strong><br data-start=\"2611\" data-end=\"2614\" \/>A: This benefit is exclusive to Diamond members. Please visit the cashier. The card validity follows the main member&#8217;s card.<\/p>\n<p data-start=\"2740\" data-end=\"2813\"><strong data-start=\"2740\" data-end=\"2776\">Q: How to redeem Loyalty Points?<\/strong><br data-start=\"2776\" data-end=\"2779\" \/>A: Please visit the local cashier.<\/p>\n<p data-start=\"2815\" data-end=\"3011\"><strong data-start=\"2815\" data-end=\"2865\">Q: How to become a VIP? What are the benefits?<\/strong><br data-start=\"2865\" data-end=\"2868\" \/>A: Reach a total spending of Rp25,000,000 (accumulated over any period).<br data-start=\"2940\" data-end=\"2943\" \/>Benefits include lifetime VIP Game Prices (Rp300 discount per game).<\/p>\n<p data-start=\"3013\" data-end=\"3190\"><strong data-start=\"3013\" data-end=\"3055\">Q: What should I do if I lose my card?<\/strong><br data-start=\"3055\" data-end=\"3058\" \/>A: Block the card and visit our Counter to get a new card by showing valid ID (KTP\/SIM\/Passport) and filling out the Lost Card Form.<\/p>\n<p data-start=\"3192\" data-end=\"3290\"><strong data-start=\"3192\" data-end=\"3281\">Q: By registering for Game Master Membership, do I agree to all terms and conditions?<\/strong><br data-start=\"3281\" data-end=\"3284\" \/>A: Yes<\/p>\n<p data-start=\"3292\" data-end=\"3446\"><strong data-start=\"3292\" data-end=\"3437\">Q: To enjoy all benefits, must the card be registered with complete and accurate data? If manipulated, can Game Master cancel the membership?<\/strong><br data-start=\"3437\" data-end=\"3440\" \/>A: Yes<\/p>\n<p data-start=\"3448\" data-end=\"3585\"><strong data-start=\"3448\" data-end=\"3563\">Q: If members fail to meet the spending requirements for their tier within a year, will the tier be downgraded?<\/strong><br data-start=\"3563\" data-end=\"3566\" \/>A: Yes<br data-start=\"3572\" data-end=\"3575\" \/>Example:<\/p>\n<ul data-start=\"3586\" data-end=\"3733\">\n<li data-start=\"3586\" data-end=\"3668\">\n<p data-start=\"3588\" data-end=\"3668\">Gold member spends only Rp1,000,000 the following year \u2192 downgraded to Classic<\/p>\n<\/li>\n<li data-start=\"3669\" data-end=\"3733\">\n<p data-start=\"3671\" data-end=\"3733\">Platinum member spends only Rp2,000,000 \u2192 downgraded to Silver<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"3735\" data-end=\"3875\"><strong data-start=\"3735\" data-end=\"3853\">Q: If members meet the tier spending requirement the following year, will the membership be automatically renewed?<\/strong><br data-start=\"3853\" data-end=\"3856\" \/>A: Yes<br data-start=\"3862\" data-end=\"3865\" \/>Example:<\/p>\n<ul data-start=\"3876\" data-end=\"3992\">\n<li data-start=\"3876\" data-end=\"3935\">\n<p data-start=\"3878\" data-end=\"3935\">Gold member spends Rp8,000,000 \u2192 Gold status maintained<\/p>\n<\/li>\n<li data-start=\"3936\" data-end=\"3992\">\n<p data-start=\"3938\" data-end=\"3992\">Gold member spends Rp15,000,000 \u2192 upgraded to Platinum<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"3994\" data-end=\"4130\"><strong data-start=\"3994\" data-end=\"4040\">Q: How long is the Game Master card valid?<\/strong><br data-start=\"4040\" data-end=\"4043\" \/>A: 36 months. If inactive during that period, the membership and benefits will be void.<\/p>\n<p data-start=\"4132\" data-end=\"4210\"><strong data-start=\"4132\" data-end=\"4178\">Q: How long does it take to upgrade tiers?<\/strong><br data-start=\"4178\" data-end=\"4181\" \/>A: Up to 2 (two) working days<\/p>\n<p>Note: This Membership Program is subject to change at any time according to company policy without prior notice.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Loyalty Program Game Master Membership &gt;&gt; Game Master Membership is a program offering membership status for those who register their Tap Card. &gt;&gt; Game Master Membership consists of 5 tiers: Classic, Silver, Gold, Platinum, and Diamond. Each tier offers various exclusive benefits and rewards. Q: How do I register for Game Master Membership?A: Visit our [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-194","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.gamemaster.co.id\/en\/wp-json\/wp\/v2\/pages\/194","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.gamemaster.co.id\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.gamemaster.co.id\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.gamemaster.co.id\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.gamemaster.co.id\/en\/wp-json\/wp\/v2\/comments?post=194"}],"version-history":[{"count":36,"href":"https:\/\/www.gamemaster.co.id\/en\/wp-json\/wp\/v2\/pages\/194\/revisions"}],"predecessor-version":[{"id":22430,"href":"https:\/\/www.gamemaster.co.id\/en\/wp-json\/wp\/v2\/pages\/194\/revisions\/22430"}],"wp:attachment":[{"href":"https:\/\/www.gamemaster.co.id\/en\/wp-json\/wp\/v2\/media?parent=194"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}